Yes! A Product Return Number is required for all merchandise being returned. Merchandise must be unused, in its original packaging and returned with a receipt within 60 days of purchase. Full credit will be issued when the return is due to our error. A restocking charge may apply to merchandise not shipped in error. Concealed freight damage should be reported to the freight carrier immediately.
A product return number may be obtained by calling 800-523-7558 or 425-355-3669. Or fill out our contact form.
It depends, here's our shipping schedule for UPS, USPS and Fedex.
|UPS||If your order was placed after 2pm PST it will not ship out until the following business day.|
|Fedex||If your order was placed after 1pm PST it will not ship out until the following business day.|
|USPS||If your order was placed after 10am PST it will not ship out until the following business day.|
We are closed on the weekends and on most major holidays. If orders are placed during these periods we will not be able to ship your order until the following business day.
For Max-Prop propellers, please allow 3-5 days for any assembly or boring we have to do to the propeller.
Good news, it's easy! There is absolutely no cost to register, but you must complete the following steps:
You'll get a confirmation email once your discounts have been setup on the store. In order to see your discounted pricing you must be signed into your account.
Please either give us a call or email us.
All shipments that are imported into international countries are subject to duties and taxes assessment by the importing government. The duty rate varies depending on the type of product and the country where it was manufactured. The amount of duties and taxes for an item primarily depends on the item's value and the purpose for the shipment such as a gift. In addition to the duty, tax may also apply (e.g., GST, PST, QST, and HST).
The limited time FREE SHIPPING offer is only valid on orders over $100 (excluding taxes). Offer excludes KiwiGrip and Max-Prop propellers. Click here for more details.